Pre - Conference Training (Optional)

May 14 & 15, 2010 – Hilton Garden Inn, – St. George, Utah
(Friday and Saturday)

Our training courses provide a way to learn more about the Cityworks application you own and use. Courses are conducted by Azteca staff members who are ready to help you increase your knowledge and understanding of the software. In these sessions, you will operate the software on your own desktop computer and see and participate in examples of Cityworks in action.

Pre-conference training courses will be held at the Dixie Center in St. George, Utah. Classes fill quickly and are offered on a first-come, first-serve basis.

Cost

2-Day Courses

May 14 & 15, 2010
(Friday and Saturday)

Cityworks Reporting

Designed to help Cityworks users responsible for generating reports in their organization learn all about reporting with the Cityworks Report Engine and Crystal Reports. It answers the age-old question, “Which Cityworks database tables do I need to create the desired report in Crystal Reports?” along with many other important questions related to reporting. Topics include Cityworks data structure and diagrams, Crystal’s Design Wizard, formatting, formulas, grouping, and linking tables/fields. Generate 5 Crystal reports to show work order cost summary, service requests and work orders, subgroups and sums, geodatabase data, and 2 charts.

Software used: Cityworks Desktop (Cityworks Report Engine), Crystal Reports VI

Cityworks Administration

This course is aimed at an organization’s Cityworks Administrator. Key topics covered provide a basic idea of how to install Cityworks; create, configure, and populate a SQL Server 2005 database; set the ODBC connection to the Cityworks database; add domains, employees, materials, equipment, contractors, request and work order templates, and more in Cityworks Designer; and navigate through the Cityworks workflow and forms.

Software Used: Cityworks Desktop (Cityworks Report Engine), Cityworks Database Manager, ODBC, SQL Server 2005, ESRI ArcGIS 9.x

1-Day Courses

May 14, 2010
(Friday)

Introduction to Cityworks Server - Beginner (full day)

This course introduces the new Cityworks user, unfamiliar with basic functionality found in Cityworks Desktop and Cityworks Anywhere, to Cityworks Server. Discussion consists of using the map, dropdown menus, toolbars, Inbox, requests, work orders, inspections, reports, projects, and contracts.

Software used: Cityworks Server

Cityworks Anywhere/DataPump

This course is designed for field crew staff who perform asset maintenance management work remotely and anyone else who wants to become more familiar with Cityworks Anywhere and DataPump. The focus is on familiarizing Cityworks Anywhere users with the overall workflow process of checking out work orders specifically submitted to a single login, performing work out in the field, entering it into Cityworks, and then returning to the office to check work orders back into the main Cityworks database. Events layers, unattached vs. attached work orders, asset identify form, and the dropdown menus are also covered.

Software used: Cityworks Anywhere, DataPump

Facilities Manager (morning) / Asset Reading (afternoon)

The morning session focuses on those who perform asset maintenance activities on related objects like pumps, lift stations, etc. It explains the new functionality of the Facilities Manager tool added to Cityworks 4.5 to allow work orders to be created from a blueprint, diagram, or other image. Learn to configure and use this tool so the Asset Diagram, which identifies features with their related objects, can be used to create work orders on any of these assets. The class will work on a few exercises together and then students will have time to work on their own to become familiar with the functionality of Facilities Manager.

Software used: Cityworks Standalone

The afternoon session is designed for SCADA systems, fleet maintenance, or other cyclical maintenance which can use asset readings to automatically generate work orders. Learn to configure vehicle and other asset maintenance for asset readings by defining them as features or related objects in the geodatabase tied to a shop location, building, etc. and set up a numeric field to record mileage, runtime hours, temperature, pressure, etc. Use Cityworks Designer to link individual assets to work order templates and define intervals/ milestones or thresholds for generating work orders. Then record the readings in Standalone (with a simple way for the administrator to undo incorrect readings).

Software used: Cityworks Designer, Cityworks Standalone, ESRI ArcGIS 9.x

May 15, 2010
(Saturday)

Introduction to Cityworks Desktop (full day)

This training is designed to ease new users into the Cityworks Desktop interface. Several hands-on exercises teach basic to moderate levels of Cityworks functionality, including Cityworks toolbars and dropdown menus, requests, work orders, event layers, and searches.

Software used: Cityworks Desktop (Cityworks Report Engine), Microsoft Excel/Word, ESRI ArcGIS 9.x

Cityworks Server-Advanced (morning) / Budget Planning (afternoon)

The morning session is designed for the experienced Cityworks user to see how Cityworks Server functionality compares to Cityworks Desktop and Anywhere. Emphasis is on the functionality of Inbox, the map, requests, tests/inspections, work orders, reports, projects, contracts, and administration.

Software used: Cityworks Server

The afternoon session involves planning, budgeting, and forecasting asset maintenance management activities. It focuses on creating a work order template in Cityworks Designer and using the Budget Plan tab to project a budget for the work activity. Learn to use estimates from the labor, materials, and equipment tabs and populate other fields used in calculations, such as crew days, labor hours/day, effort level, percent to accomplish each month, etc.. Budget projections can be saved by year and compared to the actual work accomplished on the Budget Reports tab of the Cityworks Report Engine. Use these budgets to predict future budgets and determine cost projection, productivity, optimal crew size, etc.

Software used: Cityworks Designer, Cityworks Desktop (Cityworks Report Engine)